US Youth Soccer Shop - The Official Store of US Youth Soccer
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General Shipping Policy


Special Notice: Our shipping policies are subject to limitations imposed by the carrier or delivery service.






How is my order shipped?

Our primary carriers are FedEx and USPS, but your order might arrive via another carrier. All of the available items in your order will ship together. If you order an item that is not available, we will ship the available portion of your order and send other items as they become available. We will charge you only for items that have been processed for shipping.

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How do you determine my shipping charges?

Shipping charges are based on your shipping type and the items you order. Please visit our shipping rates page for more information on the processing of your order.

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Are services available on weekends or holidays?

Our shipping department operates Monday through Friday, excluding holidays. Except where otherwise specified, shipping and delivery services are not available on weekends or holidays.

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When will I receive my order?

Please visit our domestic and international delivery pages for more information on the delivery of your order.

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Are there any in-house processing procedures that might delay my order?

The following services add in-house processing time to your order: customization, special order, back order, and manual verification of your billing information. Please visit our product availability page for more information on the processing of your order.

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What should I do if my package is lost or damaged in transit?

Please accept our apologies if the carrier did not deliver your order promptly and in good condition. If you did not receive your order, we ask that you check around your property, in your mailbox, and with your neighbors to make sure that the order is not at your location.

Just contact us if you are certain that the item was not delivered or if your item arrived damaged. We will file a claim with the carrier and repair, replace, or refund your purchase as efficiently as possible. You may use the enclosed returns shipping label at no additional charge if you need to return a damaged item.

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What happens if an item is missing or if I receive the wrong item?

Please accept our apologies if your order is not processed correctly. Just contact us if an item is short-shipped or missing from your order. We will do our best to correct your order as efficiently as possible. You may use the enclosed returns shipping label at no additional charge if you need to return a miss-shipped item.

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What else should I know about your shipping policy?

Please visit these related pages for more information: availability, customizations, payment, rates, domestic, international, returns.

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Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

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Copyright © 2006-2012  [Sports Endeavors Incorporated]. All rights reserved.
Effective: February 1, 2012



WHY SHOP WITH US?
At US Youth Soccer we provide a fun, safe and healthy game for ALL KIDS...big kids, little kids, tall kids, short kids, young kids, older kids...kids who want to play for one season, kids who want to play for twenty seasons, kids who play strictly for fun, and kids who want to compete at the highest level possible. US Youth Soccer is the largest youth sports organization in the nation with over 600,000 volunteers and administrators, and over 300,000 dedicated coaches, most of who also are volunteers. US Youth Soccer registers over 3,000,000 youth players between the ages of five and nineteen. By shopping at US Youth Soccer Shop, you'll not only score great soccer gear, but also support our organization and our programs to help grow soccer in the United States. Visit www.USYouthSoccer.org for more.
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USYouthSoccerShop.com is a Division of Sports Endeavors Inc. A North American Company based in Hillsborough, North Carolina